This policy explains how Nirvigo Platforms Pvt Ltd (“Cuegence”, “we”, or “us”) handles personal information collected through cuegence.com. It covers this public website and pilot-enquiry form. A school’s use of the Cuegence product will be governed by separate agreements and product privacy terms.
Information we collect
When you submit a pilot enquiry, we collect the information you provide, such as your name, work email, phone number, role, organisation, location, curriculum, grades or subjects, approximate learner count, and message. We may also receive limited technical information needed to operate and protect the website, such as request timestamps and network information.
How we use information
- To respond to your enquiry and discuss the Cuegence pilot.
- To understand whether Cuegence is relevant to your school or organisation.
- To operate, secure, troubleshoot, and improve this website.
- To meet legal obligations and protect our legitimate interests.
Service providers
We use service providers to operate this website and deliver enquiries, including Netlify for website hosting and serverless processing and Resend for email delivery. These providers process information on our behalf under their respective terms and safeguards.
Retention and disclosure
We retain enquiry information only for as long as reasonably necessary to respond, evaluate a potential pilot relationship, maintain appropriate business records, and meet legal requirements. We do not sell personal information. We may disclose it when required by law or in connection with a legitimate corporate transaction.
International processing
Our service providers may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for such processing.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of your personal information, or to object to certain processing. To make a request, contact us using the address below. We may need to verify your identity before completing a request.
Contact
For privacy questions or requests, email hello@cuegence.com. Nirvigo Platforms Pvt Ltd is responsible for the website and its pilot-enquiry process.
Changes
We may update this policy as our website and pilot programme develop. The “last updated” date above identifies the latest version.